FAQ: Answers from A - Z
Deregistration
We can deregister purchased vehicles immediately, if possible directly digitally, otherwise within 3 days via our registration service, also with license plate reservation.
Registration
HERE go to the inquiry.
Purchase
We can buy directly and can buy vehicles of all kinds in any condition, including those with damage or defects.
HERE it goes to the purchase.
Trailer hitch
At our workshop you can retrofit a trailer hitch (no matter if you buyed the car at our shop or not). It is important how many poles the connection has and whether it should be a fixed trailer hitch, a removable or a swiveling.
HERE go to the inquiry.
Processing and pickup
With us you can test drive your desired vehicle, inspect it "from below" and view all documents. You can finance it and make a down payment. After the handover inspection we registrate your car an put the license plate on it or prepare the first appointment directly so that it can be picked up straight away.
Railroad station
We recommend to travel from Dresden-Hauptbahnhof to S-Bahnhof Dresden Dobritz or to Dresden-Niedersedlitz. From there we can pick you up.
The Viewing
If you would like to view a vehicle, please make an appointment by email or telephone so that the sales team can take time to you. In bad weather, vehicles can also be viewed under cover. It is also possible to view the vehicle “from below” and you can do a test drive too.
Evaluation of the vehicle
We evaluate fairly and transparently according to DAT / Schwacke and current market conditions.
Pay
You can pay bycash, EC card or bank transfer.
Check
Direct vehicle acceptance
Before repairs or the main inspection, your vehicle will be thoroughly checked.
Purchasing station for direct sales
At our shop you can sell directly your vehicle including purchase agreement, deregistration, payment and we immediate takeover your car, if you want.
HERE it's time to sell a car.
DAT (Deutsche Automobil Treuhand)
With our access to the database, we can determine values of used vehicles and create valuations at any time.
Retention of title
Is a legal arrangement in which the seller remains the owner until full payment is made.
Accessibility
The best way to reach us is by phone or email Monday to Saturday. If you cannot reach anyone in the relevant department, please wait for a call back or write an email with your call back number.
Replacement cars
We keep you mobile, which is why we offer replacement cars in all classes.
Financing
With us, you can finance the vehicle of your choice with or without a down payment / final payment and you can finance it with the best possible up-to-date conditions. Special repayments and early settlement are always possible.
HERE go to the inquiry.
Vehicle documents
The most important vehicle documents are: vehicle registration certificate (registration certificate part 1), vehicle title document (registration certificate part 2), COC document (EC certificate of conformity), service booklet or printout of the digital service certificate, TÜV reports and invoices related to the car.
Trade-in
We can accept all types of vehicles in any condition as payment. To prepare the valuation, please enter HERE your details or send an email to verkauf@autobox.de
Inspection
We carry out inspections according to manufacturer specifications including any necessary composite work.
Commission / customer order
In a commission sale, we are commissioned and authorized by the previous owner to sell his vehicle for him under previously agreed conditions. The previous owner becomes the contractual partner, but the buyer can still complete a financing with us, trade in his old vehicle and take out a guarantee.
HERE go to the inquiry.
License plate reservation
That's no problem at all for us. We registrate your desired license plate if it's available or reserve your old license plate for you as the former owner.
HERE it goes to the desired license plate check.
Paintwork
We have the painting done by our partner, a regional master paint shop.
Leasing
Is an alternative to purchase or financing, where the vehicle is rented for a certain period of time and can then be picked up or returned.
HERE go to the inquiry.
Net exports
HERE you will find detailed information on the net export purchase process.
Whether it is a short-term license plate for 5 days, a transit license plate for 15/30 days or a customs export declaration, we will support you with the export and you will receive your VAT deposit back once the process is complete.
Prices
We calculate our vehicle prices in line with the market, including costs for repairs, inspection, MOT (periodic technical inspection - we call it: TÜV), preparation, warranty, etc.
Test drive
You can arrange a test drive with us by phone or email Monday to Saturday. We also have a large area where small test drives are possible. A vehicle inspection "from below" is also possible by making an appointment in advance. Please bring your driver's license and ID card with you.
Tires
If you wish, you can purchase additional summer/winter tires from us when you purchase your vehicle. We can also fit all-weather/all-season tires.
Reservation
In order to be able to check individually under which circumstances a If vehicle reservation is possible, please contact our sales team by email or telephone.
Residual value determination
Residual value assessment determines the value of an unrepaired, damaged vehicle. This helps determine whether it makes sense to repair the vehicle or sell it unrepaired. Appraisers list these vehicles on residual value exchanges (specialized platforms for damaged vehicles) and then present the highest offers, for example, to insurance companies.
Immediate takeaway
Not all vehicles are ready to be taken away immediately, as the MOT (periodic technical inspection - we call it: TÜV) and inspection are often carried out just before the handover. If you do not want to come to us in Dresden twice, please contact our sales team. With a down payment, we can prepare for you to be able to take your new vehicle away immediately.
Schwacke list
With our access to the database, we can determine values of used vehicles and create valuations at any time.
Smart Repair
Using Smart Repair, we can repair small damages such as scratches without having to repaint entire components.
MOT (TÜV)
Our used cars have at least one year of MOT (periodic technical inspection - we call it: TÜV) left or will have one before handover. We are a testing center and have test engineers in-house every week.
Appointment scheduling
We are very busy, so please make an appointment by telephone and if possible at least two days before your arrival, so that overlaps can be avoided.
Vehicle transfer
Before you pick up a vehicle you have bought from us, we can send you the paperwork so that you can register the vehicle and bring the license plates with you when you pick it up. Alternatively, you can order transfer license plates from us.
Handover inspection
Here the vehicle is checked again, the MOT (periodic technical inspection - we call it: TÜV) and inspection are carried out if necessary, and individual requests such as tire changes or retrofitting are getting done.
Accident repair with service
In the case of an accident, you can enjoy a complete service from us, including a replacement vehicle for the duration of the repairs, a pick-up and delivery service, the appointment of an expert and a recommendation for legal counsel.
Insurance
You can find a new car insurance including the EVB (electronic insurance confirmation) for registration HERE
Videos
Our used car offers are provided with a video link, which gets you to a YouTube video of the car. lf you would like further details, pleose contact our sales team.
Workshop service
If you find your “new” used car with us, you will be very welcome in our workshop in the future.
WhatsApp
You can also reach us via WhatsApp at 0173/6666321
Youngtimer/Classic Car Report
We can also give your classic car or vintage vehicle an evaluation.
Accesories
Whether you need a trailer hitch, a lift kit or an auxiliary heater, please let us know your requirements.